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Frequently Asked Questions

Office of Student Life

Guidance Office
Navigating Your Path to Success: A Guide to Guidance Office Services Frequently Asked Questions (FAQs)

1. What services does the Guidance Office offer?

The Guidance Office provides a range of services, including:

  • Individual and group counseling
  • Academic counseling/consultation
  • Career consultation and planning
  • Mental health and wellness workshops
  • Testing and assessments
  • Peer support programs
2. Who can access the Guidance Office services?

All enrolled students at Enderun Colleges are eligible to access the services provided by the Guidance Office.

3. How can I schedule an appointment?

You can book an appointment by:

  • Visiting the Guidance Office in person during office hours.
  • Sending an email to guidance.office@enderuncolleges.com
  • Using the online booking system thru Schedule Link Online Tool (SLOT)
4. Are the services confidential?

Yes, all services offered by the Guidance Office are confidential. Your information will not be shared without your consent, except in cases where disclosure is required by law or to ensure your safety.

5. Can I approach the Guidance Office for non-academic concerns?

Absolutely! Whether it’s personal challenges, mental health concerns, or interpersonal issues, the Guidance Office is here to support you.

6. Are there any workshops or events organized by the Guidance Office?

Yes, the Guidance Office organizes regular workshops on topics such as:

  • Stress management
  • Time management
  • Mental health awareness
  • Well-being
7. Can I refer a friend to the Guidance Office?

Yes, if you notice a friend who might need support, you can encourage them to visit the Guidance Office. If needed, you can inform the staff, and they will handle the situation with care and confidentiality.

8. What should I do in case of an emergency?

In emergencies, you can:

  • Visit the Guidance Office immediately during office hours.
  • Contact the Security Office after hours.
  • Reach out to 24/7 helpline available.
9. Are there resources available for self-help?

Yes, the Guidance Office provides self-help materials, including:

  • Online resources via Guidance Office Self-help website
  • Access to a mental health specialists
10. Can I receive support if I am struggling with time management or study habits?

Yes, the Guidance Office offers academic counseling and workshops to help you improve your time management, study techniques, and overall academic performance.

11. How do I know if I need counseling?

Counseling can benefit anyone dealing with stress, anxiety, homesickness, academic pressures, or personal challenges. If you feel overwhelmed or unsure, we encourage you to visit the Guidance Office for an initial consultation.

12. How often can I meet with a counselor?

There is no limit to the number of sessions you can attend. The frequency of your meetings will depend on your needs, as discussed with your counselor.

13. What happens during a counseling session?

During a session, you will have a safe space to discuss your concerns. The counselor will listen, provide guidance, and work with you to develop strategies for coping and problem-solving.

14. Does the Guidance Office provide mental health screenings?

Yes, we offer screenings and assessments to help identify areas where you may need support.

15. Are there specific programs for students on academic probation?

Yes, we have tailored programs in collaboration with Academic Success Center (ASC) including workshops, mentoring, and regular check-ins, to help students on academic probation succeed and return to good standing.

16. Can parents or guardians contact the Guidance Office?

Yes, parents and guardians can reach out for general inquiries or to express concerns. However, confidentiality policies will be followed regarding any information shared by the student.

17. Can the Guidance Office help with conflict resolution between students?

Yes, we offer mediation services to help resolve conflicts between students in a constructive and respectful manner.

19. Does the Guidance Office provide referrals to external specialists?

Yes, if specialized care is needed, the Guidance Office can refer you to trusted external professionals, such as psychiatrists or psychologists.

20. Can I use the Guidance Office’s services anonymously?

While we encourage open communication, we understand the importance of privacy. You can ask questions and seek guidance anonymously through email or other platforms provided by the office.

21. Does the Guidance Office support LGBTQ+ students?

Yes, the Guidance Office is committed to creating an inclusive and supportive environment for all students, including LGBTQ+ individuals.

22. Can I provide feedback on the services I receive?

Yes, your feedback is valuable to us. You can share your thoughts through surveys, suggestion boxes, or by directly speaking to our staff.

23. Are walk-in consultations allowed?

Yes, walk-ins are welcome during office hours. However, scheduling an appointment ensures that you receive dedicated time with a counselor.

24. How do I stay updated about Guidance Office events and announcements?

You can stay informed through emails, bulletin boards, the Guidance Gazette, and social media channels.